Privacy Policy | Fencing Company Nottingham

Last updated: 10 June 2026

Fencing Company Nottingham - Installations and Repairs Contractor ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy applies to https://fencingcompanynottingham.co.uk and describes how we collect, use, store and share personal data when you enquire about garden fencing, fence repairs, installation, gates, or commercial and security fencing services.

Who we are

Fencing Company Nottingham
10 Pemberton St
Nottingham NG1 1BH
Phone: 0115 775 0624
Email: info@fencingcompanynottingham.co.uk

We are the data controller for personal information collected through this website and direct enquiries relating to our fencing services in Nottingham and Nottinghamshire.

Information we collect

We may collect the following when you contact us or request a quote:

Name and contact details (phone number, email address)
Property address or postcode and service location
Details about your fencing project (fence length, type of work, photos you choose to send)
Communications by phone, email, or through our online quote form
Technical data when you visit our website (see our Cookies Policy)

We do not intentionally collect special category data. Please do not include sensitive personal information in free-text fields unless it is relevant to the enquiry.

How we use your information

We use personal data to:

Respond to quote requests and answer questions about fencing work
Prepare written quotes stating scope, materials and estimated duration
Schedule site visits, installations, repairs, or gate fitting where agreed
Manage customer accounts, invoicing and payment where a contract is formed
Improve our website and services
Comply with legal and regulatory obligations

Lawful basis (UK GDPR)

We process personal data under the UK General Data Protection Regulation and the Data Protection Act 2018 on the following bases:

Contract or pre-contract steps — to provide a quote or perform fencing work you have requested
Legitimate interests — to operate our business, follow up enquiries, and maintain records of quotes and completed work, balanced against your rights
Legal obligation — where we must retain records for tax, health and safety, or other legal requirements
Consent — where you have given clear consent, for example when optional marketing is offered (we do not sell personal data)

Online quote form

Our website uses a third-party form provider (Tally) to collect quote requests. Data submitted through the form is transmitted securely to us for the purpose of responding to your enquiry. Tally may process data on our behalf as a data processor. We only use the information you provide to assess and quote for fencing work.

Sharing your information

We do not sell or rent your personal data. We may share information with:

Subcontractors or suppliers where necessary to deliver agreed fencing work (for example delivery of panels or posts)
Professional advisers (accountants, insurers) where required
Regulators or authorities when legally required
IT and form providers who host our website or quote form, under appropriate data processing terms

Data retention

We keep enquiry and quote records for as long as needed to respond, perform work, resolve disputes, and meet legal requirements. Typical retention: active enquiries and quotes for up to three years after last contact unless a longer period is required for contracts, warranties, or tax records.

Your rights

Under UK data protection law you have rights including access, rectification, erasure, restriction, objection, and data portability where applicable. You may also withdraw consent at any time where processing is based on consent. To exercise your rights, contact us using the details above.

You have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk.

Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure; please avoid sending confidential payment card details by email.

Links to other websites

Our site links to Google Business Profile and Google Maps. Those services have their own privacy policies. We are not responsible for third-party websites.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the website after changes constitutes acceptance of the updated policy.